How Dugard is keeping things fresh in 2020
With new partnerships, new machines and a triumphant return to MACH 2020 in the calendar, there’s a lot on the menu for Dugard.
Dugard has been around for 80 years but is still associated with cutting-edge solutions. How, after almost a century, has Dugard managed to remain at the forefront of the CNC machining industry – and what’s next?
Today, Dugard is one of the largest exporters of CNC machines from the UK to Europe, boasting a strong agency network with some of Europe’s most respected suppliers. As the exclusive UK supplier for Kitamura, Hanwha, Chevalier, Tos Varnsdorf, Honour, SMEC, and most recently Ibarmia, Dugard showrooms are the place to be for the latest in CNC machining technology.
However, Dugard started from humble roots. Beginning life in 1939 as a used machine tools shop and subcontractor, Dugard, named after its founder Charles Dugard, has been family-owned and run since the beginning.
Managing director Eric Dugard credits some of the company’s meteoric success to those modest beginnings: “Dugard is a mix of contradictions that somehow just work. As one of the UK’s oldest sources of CNC machine tools, we have the wide range and expert technical support that comes with a large, successful manufacturer, but because of where we started, we still believe in that personal touch. Our customers are more than just numbers to us – they’re people we’ve built fantastic working relationships with.”
Dugard’s sales managers are based all over the UK, offering the wealth of Dugard’s 80 years of machining experience to ensure customers are completely supported. According to Eric Dugard it’s about more than just the diversity of experience of the Dugard range: “We’re lucky to have a sales team with a high level of skill and knowledge of not just Dugard, but of the machine industry in general,” he says. “Part of staying innovative is knowing the industry inside-out.”
So what’s next for Dugard? Knowing the industry inside-out is how, according to Eric, Dugard partners with the best manufacturers the industry has to offer.
Most recently, the company announced new partnerships with popular multinational manufacturers Ibarmia and Japanese machinery giant Kitamura.
Ibarmia is well-known worldwide for some of the best machine tools on the market. Exporting to five continents around the globe, Ibarmia’s prestigious range has historically only been available to UK companies via imports.
“Companies in the UK will now have the opportunity to use Ibarmia’s technology with the best local service support available,” says Ignacio Mera, Ibarmia’s UK area sales manager, speaking about the UK-first partnership with Dugard.
Meanwhile, the Kitamura range, world-renowned for its diverse choice of high-specification precision machining centres, is also now available in the UK exclusively through Dugard. With Kitamura’s cutting-edge Mycenter HXiG and HXiTGA Series, along with the industry-leading Kitamura double column Bridgecenter machining centres, Dugard’s offering is an ample one.
Kitamura and Ibarmia are both right at home in the Dugard range, which often feels like a Who’s Who of innovation in machining. The Dugard family of machines is a large one, spanning both new and used machines, with answers for every sector, size and budget.
“Our customers come in all sectors and sizes,” says Eric Dugard. “From small businesses and subcontractors to international OEMs, no Dugard customer is the same. That’s why we choose to partner with manufacturers with ranges that are as diverse as our customers.”
After a busy 2019 and an exciting start to 2020, Dugard’s next stop is MACH 2020, the UK’s biggest manufacturing event. Making an anticipated return after several years, the Dugard stand will feature some of the range’s most talked-about machines, including Kitamura’s latest offerings and several of Dugard’s high-precision SMEC slant bed lathes.
Available for questions, advice and insight will be the Dugard sales team, along with representatives from Kitamura. Visitors are encouraged to drop by and find out what Dugard has in store for 2020 and beyond.
“Some of our most exciting additions to the Dugard range will be on show for MACH 2020,” says Eric. “For us, it’s a chance to do what we love to do: bring that unique mix of Dugard experience and innovation to even more people.”